Privacy policy for Backto technologies (Backto)
If you require any more information or have any questions about our site's privacy policy, please feel free to contact us by email.
our contact details
Customer Services
Backto technologies,
57 Winchester Street,
Salisbury
SP11HL
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
Other personal details as submitted as part of the Backto online consultation process
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for the following reasons:
To be able to give you the most appropriate pain-relief exercises for you, in the most appropriate order
We also receive personal information indirectly, from the following sources in the following scenarios:
Google analytics cookies
We use the information that you have given us in order to provide you online services from Backto. In the future, we may share this information with other organisations or individuals, but we will ask your permission first.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent
You are able to remove your consent at any time.
You can do this by contacting our registered office address:
℅ The Data Controller
Backto technologies ltd
57 Winchester street
Salisbury
SP1 1HL
(b) We have a contractual obligation
(c) We have a legal obligation
(d) We have a legitimate interest
How we store your personal information
Your information is securely stored securely and encrypted on our servers. We will keep this information for 7 years after your last subscription expired. We will then dispose of your information by deleting it from our servers.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us using the details already provided on this page if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at the contact details given on this page.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Visit the ICO website here
