our money back guarantee

Here at Backto, we are keen to make sure you have the best experience possible. We’ve worked hard to make sure as many people as possible will feel the benefit of our programmes. However, we also appreciate that on the odd occasion we may not be able to help you. Therefore, should you decide in the first 14 days of your subscription that you would like to cancel, you can ask us to return your subscription fee to you with no penalties or costs applied.

Please email help@backto.ai to take advantage of this offer, ensuring you use the same email address you used to sign up to Backto. To process the refund we’ll also need your name, details of the date you paid your subscription,the subscription amount, and the plan you subscribed to (Backto now / Backto forever etc). Please ensure the subject title of the email is ‘Refund please’.